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Delivery & Returns Information

Delivery Charges

Delivery is free to all destinations within the UK for orders of £200 or more after any discount, excluding VAT and carriage. The Outdoor Stores are excluded from this calculation.

The delivery charge for website orders under £200 for Mainland UK is £3.95 plus VAT.

For customers in Northern Island, the Highlands of Scotland, Offshore Islands, the Channel Islands and the Republic of Ireland the delivery charge for website orders is £9.95 plus VAT.

For orders over £200 to these destinations delivery is also free.


Dispatch & Delivery

Orders are generally dispatched from our premises within two working days from receipt of order and delivered by our carrier within a further two working days.

Our carrier will require a signature so delivery must be requested to an address where this is possible during normal working hours.

Delivery for registered credit account holders such as Government funded schools may only be made to the address to which the account is registered.

Please allow up to seven days for delivery before contacting us.

If you require an urgent express delivery please contact us for a quote.

No delivery service is guaranteed and Edventure shall not be liable for any delay in delivery or any consequence thereof.


Returns

Provided we are notified within fourteen days of receipt of goods, we are willing to provide a refund or credit for the goods not required upon the safe return of the goods.

Products must be returned to Edventure Limited at Hargreaves Business Park, Hargreaves Road, Eastbourne, East Sussex, BN23 6QW and still be in saleable condition.  We reserve the right to make a charge should the goods returned no longer be in a saleable condition.

Unless the goods have been sent as a result of our error, you will be responsible for the cost of returning them in a saleable condition.

Credit notes are valid for a maximum of 12 months from date of issue.

* Please note: Due to the size and cost of carriage the Outdoor Store and School Storage Chest is non returnable.